How do I cancel my old GESTEL subscription?
·2 min read
On this page
If you subscribed on the old GESTEL, that subscription still runs on LemonSqueezy — the new GESTEL does not take it over, re-bill it or change it. To cancel, use the cancel link under Settings → Subscription; it opens LemonSqueezy's own page, and you cancel there. What that page cannot do is change your plan. To change plans, cancel this subscription and pick a new one, which then starts on Toss in Korea or Polar elsewhere.
Why there are two rails
Moving your subscription without asking would change your payment method and your price behind your back. That is not something to do to someone, so old subscriptions stay where they are.
Which means:
| What | Where |
|---|---|
| Billing and renewal | LemonSqueezy, unchanged |
| Credits | Delivered into your new GESTEL account on every payment |
| Cancelling | The cancel link under Settings → Subscription |
| Changing plan | Cancel, then pick a new plan |
| Invoices | In the emails LemonSqueezy sends |
Credits arrive normally: every time a payment goes through, that plan's allocation lands in your GESTEL account.
Cancelling
- Open Settings → Subscription.
- Press cancel subscription. LemonSqueezy's page opens in a new tab.
- Cancel there.
You keep access until the end of the period you have paid for, and your remaining credits stay.
Starting again afterwards
Pick a plan again whenever you like. It will start on Toss in Korea, Polar elsewhere — it does not go back to the old subscription.
This direction is one-way. A LemonSqueezy subscription can only be ended, never created.
It looks like I have two accounts
Signing in with the email you used on the old GESTEL carries that account across. If a new account seems to have appeared separately, email hello@gestel.studio with both addresses and we will merge them.